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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

chris parker

September 13, 2023

5  out of  5 rating by chris parker
"The response to my problem was overwhelming the team acted as if it was themselves having issues and worked quickly to resolve the problem. Thanks so very much State Farm team: Ryan Goolsby"

Luke Patterson

September 13, 2023

5  out of  5 rating by Luke Patterson
"Ryan Goolsby and crew were the best! They were always very prompt in getting the information that I needed. They worked with me to get the best coverage that I needed, they did not try and sell me something that I didnt need or want. If you are looking for insurance come HERE!"

David Eades

September 7, 2023

5  out of  5 rating by David Eades
"I have had a great experience talking to the folks at Ryan Goolsby State Farm. I spoke with Will Aston and he was able to get me set up with zero hiccups. The customer care at this agency far exceeds any other State Farm in the city."

Trey Boren

September 7, 2023

5  out of  5 rating by Trey Boren
"Great place, great folks, 10/10 Recommend."

Bailey Thomas

August 31, 2023

5  out of  5 rating by Bailey Thomas
"David from State Farm helped me and my family save a ton of money allowing us to do things we couldn’t fathom before. Can’t thank him enough. Five stars!"

Winston Brooks

August 30, 2023

5  out of  5 rating by Winston Brooks
"4.9 stars? How could anyone rate these guys under 5 stars? Goolsby State Farm provides the best service around. Can't thank my guys Ryan and Caden enough!"


August 24, 2023

5  out of  5 rating by Austin
"I’m thankful for the kind people in this office. They are very helpful and informative with any issue that may arise. I would recommend this office to anyone!"

Caden Davidson

August 22, 2023

5  out of  5 rating by Caden Davidson
"Words cannot describe the excellence and impeccability of service I have received from Goolsby State Farm. Starting from the top, Mr. Goolsby, all the way down to the bottom, the entire staff exudes friendliness and professionalism with an atmosphere that makes you feel part of a family. I would give more than 5 stars if I could, I recommend Ryan Goolsby- State Farm to anyone and everyone for their top tier services provided."

Austin Sledge

August 17, 2023

5  out of  5 rating by Austin Sledge
"Easy and simple process to get my renters insurance. I spoke with a trusted representative of their team, David, who was able to walk me through the entire process in under 15 minutes!"

Oakmont Chapel PCUSA

August 16, 2023

5  out of  5 rating by Oakmont Chapel PCUSA
"Ryan Goolsby State Farm is the best insurance office in town! Their customer service, prompt response time, and knowledge of policies is unmatched. They often have same day answers and results on issues, questions, or inquires. I am proud to be their customer and I would gladly recommend them to others."

Annie Foss

August 10, 2023

5  out of  5 rating by Annie Foss
"Great experience! David made my renter’s insurance process quick and easy. Excellent communication from start to finish. Highly recommend this agency."

Lauralee Benson

August 10, 2023

5  out of  5 rating by Lauralee Benson
"I had a lot of questions about renters insurance, David was able to help me with all of them. He was informative and patient with me, providing me with all I needed to know!"

Anna-Claire Cole

August 10, 2023

5  out of  5 rating by Anna-Claire Cole
"Called and asked about a quote. Very kind and professional."

James Peifer

August 1, 2023

5  out of  5 rating by James Peifer
"I’ve had my share of trouble looking for the best car insurance options and I found all my answers here. I met with David who was able to answer all my questions and helped me get a better plan at State Farm compared to anywhere else I looked. After agreeing to a plan, I was welcomed into the family with a handwritten letter from the entire office. I have never dealt with a more friendly group of people. Incredible service at all hours of the day. 5 stars from me!"

Lacey McCutcheon

August 1, 2023

5  out of  5 rating by Lacey McCutcheon
"David was super helpful with all of my questions. The whole office staff is absolutely amazing!"

Wendy Lankford

July 27, 2023

5  out of  5 rating by Wendy Lankford
"Extremely polite and professional service !!"

Brad Ledbetter

July 25, 2023

1  out of  5 rating by Brad Ledbetter
"Only reason he gets a one star is there is not a way to give lower. I was in an accident on May 1. I immediately called my agent (Ryan) to get a claim started even though is was another State Farm customers fault. I was moving in 3 weeks and needed a repair down asap. Within 2 days, the new claim number was ready. David would not call the auto shop to give new claim number. I’m out of pocket $500. David would not call enterprise to give new claim number. I’m out $70. It is now July 25 and I am still fighting State Farm to refund the money I was charged even Houghton it was not my fault. Do not use State Farm. Or if you do, PLEASE use another agent."

austin l

July 17, 2023

5  out of  5 rating by austin l
"The staff here is kind and responds very quickly!"

Taleb Barghis

June 27, 2023

5  out of  5 rating by Taleb Barghis
"Helped me through the whole process with my claim"

Victoria Turner

June 13, 2023

5  out of  5 rating by Victoria Turner
"Probably the best insurance agency in the WORLD. Their agents are kind, helpful, and i would recommend this agency to ANYONE who needs insurance and anyone who wants to switch insurances from a different company. Go get your auto, home and life insurance from them because they are the BEST!!!"

Justin Lee

June 2, 2023

5  out of  5 rating by Justin Lee
"Any time I’ve ever had to call or come into the office they have been nothing short on f extremely helpful and friendly! I would highly recommend this branch."

Andy Jones

April 17, 2023

5  out of  5 rating by Andy Jones
"I highly recommend this place. I personally know Caroline Bearden and she is the most organized, calm, and collected person I know. They couldn’t do what they do without her."

Lenora Hall

March 29, 2023

5  out of  5 rating by Lenora Hall
"David Bearden was the best he broke down everything and explained it well thanks again."

Cliff Dreyfus

March 28, 2023

5  out of  5 rating by Cliff Dreyfus
"Just switched to this firm. Davidbcontacted me a year ago and asked to give me a quote, but I put him off. A year later, he contacted me again, and when my current insurance company of 10 tears hit me with a tremendous rate increase, I took a serious look at them. Their rates and policies were significantly lower and they made the transition extremely easy. Everyone at this agency is very friendly, professional and knowledgeable. Most importantly, they do what they tell you they are going to do. What a wonderful relief in this day and time to find a company that will go out of there way to help you and do what they say they will do. Great organization!"

Laura Anderson

March 22, 2023

5  out of  5 rating by Laura Anderson
"Very positive experience."